GCN Design was made to make you happy, and we back that up with our return policy. If you’re not pleased with your purchase from gcndesign.com, just contact us within 30 days and we will give you a refund or replacement. While we hope it doesn’t come to that, we’ll make it as painless as possible with free return shipping. Our 30-Day Satisfaction Guarantee is valid for purchases made directly from gcndesign.com only.